It’s important to arrive on time to make the most of your therapy sessions. Keep in mind that each session has a natural flow and closure, and if the session is rushed or shortened due to a delay, we might not achieve the best impact possible. If arriving late becomes a habit, your therapist may want to discuss it with you.

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I understand that the initial intake paperwork, with its many questions, can feel overwhelming. However, each piece of information you provide helps your therapist make a better diagnosis and create a more effective treatment plan. Please take the time to complete the paperwork thoroughly, knowing that your responses will remain strictly confidential.

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Your therapist's role is to provide a space where you feel respected and encouraged to grow. As part of this process, you may be asked to think, feel, and behave in ways that are outside your comfort zone. While this can be uncomfortable, true growth often requires stepping out of familiar patterns.

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If your therapist asks you to complete a workbook or assignment, practice a technique, or keep a record of some behavior, please make sure to do so. This is similar to a doctor prescribing medication—it’s your therapist’s way of helping you stay connected to your progress between sessions.

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Your therapist will waive any charges for cancellations made with at least 24 hours' notice before the appointment. However, not showing up or canceling without enough notice can prevent your therapist from filling that time slot, leading to a lose-lose situation for both of you.

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It’s natural to hesitate to contact your therapist outside of sessions, but if you feel the need to, ask yourself if the matter is critical or if it can wait until your next session. If you or someone close to you is in immediate danger of harming themselves or others, always call for help right away.​

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Just like you, your therapist can also experience feelings of abandonment. If, for any reason, you decide to stop therapy without a mutual decision, please consider informing your therapist at least a week in advance and attend a closing session.

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Always be as open as possible with your therapist, and rest assured that they will never judge you, no matter what.

​If you have any questions about your therapist, billing, confidentiality, or the therapy process, don't hesitate to ask. There are no stupid questions.

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Harvinder doesn’t subscribe to a ‘one size fits all’ approach. She believes that every individual is unique and therefore deserves personalized attention and therapies.

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​All interactions with Harvinder Saraswat, including scheduling, session content, therapy progress, and your records, are highly confidential. No record of your counseling is kept in any academic, educational, or job placement file.

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In case of emergencies, you can text "Urgent" and then immediately call after sending the message.